Frequently Asked Questions
Everything you need to know about our premium outdoor cushions and custom pillows.
What materials are used in Arden Outdoor cushions?
Our cushions are crafted from high-performance, weather-resistant fabrics designed to withstand UV rays, moisture, and mildew while maintaining a soft, luxurious feel.
How do I choose the right size for my patio furniture?
We provide a detailed measurement guide on each product page. We recommend measuring the inner width and depth of your chair or sofa frame to ensure a snug and stylish fit.
Are the cushion covers machine washable?
Most of our covers feature hidden zippers and are machine washable on a gentle cycle. We recommend air drying to preserve the fabric's protective coating and color vibrancy.
What is your shipping policy for oversized items?
Standard shipping is free on orders over $150. For large furniture cushions, we use specialized carriers to ensure your items arrive in perfect condition without compression damage.
Can I return custom-made pillows?
Standard items can be returned within 30 days. However, custom-sized or personalized pillows are final sale unless there is a manufacturing defect or shipping damage.
Do you offer fabric swatches before I purchase?
Yes, we offer a swatch program so you can feel the texture and verify the color in your own outdoor lighting before committing to a full set of cushions.